Kubota compact track loader on a graded jobsite at sunrise with traffic cones
Rental Guide

Your Job Got Delayed. What Happens to Your Equipment Rental? Off rent or keep it, rain days, the rental clock, and how to stop paying for a machine that is just sitting there

Disclosure. We rent equipment, and a delayed job that keeps our machine sitting on your lot is, technically, good for us. We would still rather you call it off rent and come back than feel robbed and never call again.

Short answer: When a construction project delay hits, the rental usually keeps running until you act. If the delay is short or uncertain, keeping the machine on a weekly or 4-week rate can be cheaper than returning and re-renting it. If the delay is long or open ended, call it off rent, get a termination number, and keep it secured until pickup.

The machine does not know your inspector cancelled. The rental clock does not either.

Jobs slip. The inspector does not show, the owner changes the plans, the permit sits on a desk in LA County for two more weeks, or it rains three days straight in January. Most of it still lands on your rental bill if you do nothing.

Jump to what you came for

Four Sakai rollers parked on an asphalt lot
Start here

The First Hour After the Job Slips

The worst move is the most common one: waiting to see what happens. A rental that is not called off is a rental that is running. Every day you spend hoping the inspector reschedules for tomorrow is a day on the contract.

Figure out what kind of delay it is

Delays come in three flavors.

A day or two, with a known restart
A missed inspection, one rain day, a late material delivery. Usually you keep the machine.
A week or more, with a rough restart date
A redesign, a utility locate that has to be redone, a sub that fell through. This is where the math matters.
Open ended, nobody knows
Permit hold, funding problem, a dispute with the owner. Call it off rent and rent again when there is a date.

Call the rental desk, not just your foreman

Your crew knowing the job stopped does not stop anything. The rental company needs to hear it from whoever is on the contract. Write down who you talked to, when, and the termination number if you call it off rent.

The real decision

Call It Off Rent or Keep It on Site

Calling off rent stops the meter. But if the machine was delivered, you will usually pay to have it hauled back, and later you will pay to have it delivered again. Ask the desk what delivery and pickup run for your item and location; PDQ's posted rental policies say delivery rates vary by equipment type and delivery location.

When each choice usually makes sense
SituationKeep it on siteCall it off rent
Delay of 1 to 3 days, firm restartUsually cheaperHauling twice eats the savings
Delay of 1 to 3 weeksRun the mathRun the math
Open ended or no restart dateYou are paying to store itUsually cheaper
Machine is in demand, restart is tightGuarantees you have itRisk it is out on another job
Site is not secureTheft and vandalism risk is yoursGets it off your lot

Will-call rentals are simpler

If you picked it up yourself, you can bring it back yourself. No haul fee, no waiting on a truck. The tradeoff is your time, trailer and fuel. If the yard is close, returning it is often cheapest for anything over a few days.

The availability problem nobody budgets for

In busy months, the popular stuff goes out fast. If your restart date is firm and the machine is hard to replace, keeping it can be the cheaper mistake. Ask the desk how tight that item is.

PDQ rental counter with a customer and a staff member
Storm season

Rain Days and the Morning Phone Call

This is the question we get most from November through March. Southern California rain shows up all at once and turns a graded pad in Riverside County into soup for three days.

What PDQ's posted policy says

PDQ's posted rental policies say that for rain days, or other exceptions where you cannot use the equipment, PDQ must be notified the morning of that day so it can decide whether a credit can be extended. That is a "may," not a "will." And the signed rental contract is what actually governs your rental, so read it.

Call the morning of, not the next week
Telling the desk on Friday that it rained Tuesday is too late for anyone to verify.
Do not run the machine that day
If the hour meter moves on a day you called in as a rain day, expect an awkward conversation.
Get a name and a note
Ask who you spoke with and whether the call was noted on the contract. That note is what makes a credit possible later.

Rain is also a ground problem

Saturated ground can keep you out a day or two after the sky clears. If you know storms are coming, our storm prep guide for compact equipment covers what to do before the rain, not after.

Know when you are paying

How the Rental Clock Actually Runs

Most surprise charges on a delayed job come from misunderstanding when the clock starts and stops.

Will-call: you picked it up

PDQ's posted rental policies say that on will-call rentals, the rental clock runs from pickup until you drop it back off at a PDQ location. It stops when it is back in the yard, not when you are done with it.

Delivered: we brought it to you

For delivered rentals, the posted policy says the clock starts when the equipment is received and stops when you call it off rent and PDQ issues a termination number. After that call, the equipment has to be accessible and available for pickup, and you are still responsible for keeping it safe until it is picked up. The signed contract governs the details.

Accessible means accessible
If the gate is locked or the machine is buried behind a stockpile, the driver cannot get it. Ask the desk what happens then.
Gather everything in one spot
The posted policy asks that rental items be gathered in a single location convenient for pickup. Our guide to returning rental equipment walks through the rest.

Hours count, not just days

Rental rates also assume a certain amount of use. PDQ's posted policies say the day rate covers 24 hours in your possession with up to 8 hours of use, the week rate is 7 consecutive days with up to 40 hours, and the 4-week rate covers 4 consecutive weeks with up to 160 hours. Use over 8 hours a day is charged as overtime, so catching up with long days can show up on the bill.

Nobody is watching it

A Parked Machine Is Still Your Machine

When a job stops, the site empties out. That is when equipment walks off or gets tagged. PDQ's posted rental policies say responsibility for rental items stays with the customer from delivery to return, items should be secured and protected from the weather, and missing or damaged items are charged for replacement. The signed contract spells out the specifics.

Lock it down for a long pause

Keys off site
Not in the cab, not under the seat. Take them with you.
Park it where it is hard to move
Inside the fence, bucket on the ground, away from the street, and out of washes in a San Diego County storm. Lock up or remove small items.
Take dated photos
Photos of the machine and its hour meter the day the job stops, and again when work restarts.

Check what your coverage covers

Damage waivers and insurance certificates do not all cover the same things. Ask about theft from an unattended site before it happens. Our sibling guide on rental damage coverage vs. insurance lists the questions to put to your agent and the rental desk.

Excavator working on a construction site
Do the arithmetic

Daily vs. Weekly Math When the Delay Is Open Ended

Rental rates usually step down as the period gets longer. A weekly rate commonly costs something like 3 to 4 days of the daily rate, and a 4-week rate often lands around 3 weeks of the weekly rate. Those are industry rules of thumb, not PDQ's prices. Prices change, so call for a real quote.

A worked example with made-up numbers

Say a machine rents for a hypothetical $300 a day, $900 a week and $2,400 for 4 weeks. Your job stops on day 3 of a weekly rental with no restart date.

Hypothetical machine, round numbers, not PDQ pricing
Delay lengthKeep itOff rent and re-rent
4 more daysFinish the week you already pay forSaves little, adds haul fees twice
2 weeksAbout $1,800 moreTwo haul fees plus lost availability
6 weeks, maybeRoughly $4,200 of storage, even on a 4-week rateUsually the cheaper path

The weekly row is where people get it wrong. Two extra weeks looks bad until you add round trip hauling and the risk the machine is gone when you need it. On a short haul, returning wins sooner. On a long haul out to the edge of the Inland Empire, keeping it wins longer.

Know what a rate period really includes

A weekly rate is 7 consecutive days. It does not pause because nobody showed up Wednesday. Our guide to daily, weekly and monthly rental rates runs the full math.

Look at the whole bill, not the rate

The rate is one line on the invoice. Delivery, pickup, fuel and other fees can sit on top. PDQ's posted policies list the damage waiver at 15% of the rental rate unless an approved certificate of insurance is on file. Before you decide to keep or return, read our checklist of 7 costs to check on a rental quote.

When you might not need the machine at all

Sometimes a delay changes the job. The redesign shrinks the dig or the owner cuts the scope. Do not keep paying for a bigger machine than the new job needs. Rent the smaller thing later. Or nothing.

When work starts again

Getting Back on Rent Without Losing a Day

The restart is where a delay costs you twice. Everyone wants to start the same Monday.

Reserve as soon as you have a date

PDQ's posted policies say reservations are welcome and to call for availability. Call the day you know, not the Friday before.

Check the site before the truck comes back

Weeks of sitting change a site. Stockpiles move, the gate gets a new lock, and the access you had is now a trench. Our equipment delivery checklist covers what to have ready before the truck arrives.

If you kept the machine, look it over

A machine that sat for weeks can have a weak battery, low fluids or a rodent nest in the air filter. Walk around it first. If something is wrong, PDQ's posted policies say to notify PDQ immediately about operational problems so they can get you running and note the contract for any credit or adjustment due. If it does break on day one, our guide on what to do when equipment breaks down covers the next steps.

If you read nothing else

The Short Version

Call the same day

A rental not called off is running. Phone the desk the day the job stops.

Rain days need a morning call

PDQ's posted policy asks for notice the morning of the day so a credit can be considered. The contract governs.

Short delay, keep it

For a few days with a firm restart, hauling it twice usually costs more than keeping it.

Open ended, send it back

No restart date means you are paying to store someone else's machine. Off rent, then reserve again.

Take these with you

Six Questions to Ask the Rental Desk

  1. If I call this off rent today, what is the termination number, and when will the truck pick it up?
  2. What does pickup and re-delivery cost for this machine at my address?
  3. If it rains tomorrow, who do I call that morning, and how do you decide on a credit?
  4. Am I better off switching to a weekly or 4-week rate if the delay stretches?
  5. How tight is availability on this machine if I return it and need it again in two weeks?
  6. What am I responsible for if it gets stolen or damaged while the site is shut down?
Questions we get

Straight Answers

Do I have to pay for rental equipment if my construction project is delayed?

Usually yes, until you call it off rent or return it. A delay on your end does not stop the rental clock by itself.

Do equipment rental companies give credit for rain days?

Some do, case by case. PDQ's posted rental policies say PDQ must be notified the morning of a rain day so it can decide whether a credit can be extended. The signed rental contract governs.

When does the rental clock stop on a delivered machine?

Under PDQ's posted policies, it stops when you call it off rent and receive a termination number. You remain responsible for keeping the machine safe and accessible until it is picked up.

Is it cheaper to keep a rental or return it during a delay?

For a short delay with a firm restart date, keeping it is often cheaper than paying for pickup and re-delivery. For a long or open ended delay, returning it usually wins. Get real quotes and do the math for your machine and address.

Who is responsible if rental equipment is stolen from an idle jobsite?

PDQ's posted policies say responsibility stays with the customer from delivery to return and missing items are charged for replacement. Check your contract, damage waiver and insurance before the site goes quiet.

Can I switch from a daily to a weekly rental rate if my job runs long?

Ask the rental desk. How rate periods change mid-rental depends on the company and your contract. Call before the bill is written.

Call Before the Meter Runs Another Day

We Would Like to Rent to You Again. That Is the Pitch.

This page is a rental company writing helpful things so you remember the rental company. No point pretending otherwise.

If your job just stopped, call us with your contract number and your best guess on a restart. We will tell you whether to keep it or send it back, even when the cheaper answer for you is the smaller bill for us. For anything this page did not cover, our posted rental policies are the place to start, and the signed contract is what counts.

We have been renting iron since 1952. The customers who come back are the ones we told to send it back.

Los Angeles
Sun Valley
213-513-7423
Temecula
Riverside County
951-517-2979
San Diego
Escondido
619-363-0440

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Family owned since 1952 Los Angeles · Temecula · San Diego